guru303 Casino & Sportsbook Data Care

This page describes what we collect when you use guru303 and how we keep that data protected. We operate an online gaming and sportsbook platform available where local law permits. Your account information, payment details, and gameplay activity are central to how we serve you — and we take responsibility for securing them.

We at guru303 handle your data according to applicable privacy law in your jurisdiction. Our commitment is to be transparent about what we collect, why we collect it, and who may access it. This policy applies to all users on our platform, whether you access guru303 via Android app, iOS browser, or desktop.

What We Collect on guru303

We collect personal information when you create an account on guru303. This includes your full legal name, national identity number, date of birth, phone number, and email address. We also collect your residential address for know-your-customer (KYC) verification, which is mandatory before your first withdrawal.

Payment information is collected separately. When you deposit via DANAe-walletmobile bankinglocal paymentonline paymente-walletor bank virtual accounts (mobile bankinglocal paymentonline paymente-wallet), we record the transaction timestamp, amount, and method. We do not store full payment credentials — only transaction references that let us verify deposits and process withdrawals.

We also collect gameplay data: your betting history, game selections, bet amounts, and results. This data helps us detect fraud and comply with gaming regulations. Your IP address and device information (browser type, operating system) are logged for security purposes.

Note: We collect this data only with your consent when you register on guru303. You may review your stored data at any time in your account settings.

How We Use Your Data

We use your personal and payment data to deliver our service. Account verification ensures your identity matches your legal documents. We cross-check KYC submissions during Jakarta office hours or within one business day. Payment processing requires that we pass your e-wallet or bank details to our payment partners — mobile bankinglocal paymentonline paymente-walletmobile bankingand local payment systems, or your bank's virtual-account network.

Gameplay data helps us investigate unusual betting patterns and prevent fraud. We may suspend your account if we detect activity that breaches our terms — for example, if your account is accessed from multiple countries in a short time, or if your withdrawals spike unexpectedly.

We also use your email and phone number to send account notifications: login alerts, deposit confirmations, withdrawal status updates, and support responses. You can opt out of marketing emails but not transactional messages.

Third-Party Processors

Our payment partners process your transaction data. online payment, e-wallet, mobile banking, local payment, and online payment hold their own privacy policies; we encourage you to review them. Bank virtual accounts are processed through e-wallet, mobile banking, local payment, and online payment infrastructure — your bank holds a copy of your transfer record separately from guru303.

Our customer support team (based in Surabaya and Jakarta) can view your account history, recent transactions, and gameplay logs to help resolve disputes. Support staff are bound by confidentiality agreements.

We use third-party analytics tools to track overall platform traffic and identify bugs. These tools do not store your personal name or payment details — only anonymized user counts and feature-usage patterns.

Your Rights and Our Commitments

You have the right to request a copy of all personal data we hold about you. Contact us at [email protected] with your account email, and we will provide a data export within five business days. You may also request correction of inaccurate information or deletion of your account and associated data (subject to record-retention requirements for financial compliance).

We keep your data encrypted in transit and at rest. Our servers may be located outside your jurisdiction (for example, in Singapore or Australia); your data is protected by the same encryption standards regardless of location. We do not sell your data to third parties. We do not share your betting history with external marketing companies.

Key takeaways

We collect your name, ID, address, phone, and email for account creation and KYC.
Payment data is shared only with your chosen payment provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank).
Gameplay records are used for fraud detection and regulatory compliance.
You may request a data export or account deletion at any time.
We encrypt all data in transit and do not sell your information.

Cookies and Tracking

Our platform uses session cookies to keep you logged in on guru303. These cookies expire when you close your browser or log out manually. We also use analytics cookies to count page views and identify broken links — this data is anonymized and helps us improve the site.

You can disable non-essential cookies in your browser settings. Disabling session cookies will log you out of guru303 immediately.

Contact guru303

If you have questions about how we handle your data on guru303, or if you wish to exercise your rights, reach out to our privacy team:

Email: [email protected]
Support portal: Available in your guru303 account under Settings → Help
Mailing address: guru303 Privacy Officer, Surabaya, Indonesia

We aim to respond to all data requests within five business days. If you believe we have mishandled your data, you may file a complaint with your local data-protection authority.

Last updated: This privacy policy applies to all guru303 accounts created on or after its publication date. We may update this policy to reflect changes in our service or applicable law. We will notify you by email of any material changes. Continued use of guru303 after a policy update constitutes acceptance of the new terms.